Privacy Policy

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Privacy Policy


This website is the property of the company Exp-Air Cargo Ltée, hereinafter referred to as ("Expair Cargo").

Expair Cargo, as operator of this website, cares about its customers and respects their right to privacy.

This privacy policy (the "Policy") describes the personal information we may collect from you, the purposes for which we collect it, how we use it and the circumstances in which we may transmit it to some thirds.

In addition, this policy presents the choices available to you regarding the collection, use and communication of your personal information. Expair Cargo undertakes not to collect, use or communicate your personal information other than in accordance with this policy.

When you use the website or purchase products online, you accept the terms and conditions of this policy.

We will notify you in the future of any changes to this policy by posting the update on our website. If you continue to use the website after a new version of this policy has been posted there, you thereby indicate your acceptance of the changes and are bound by these changes. It is your responsibility to regularly review this policy and any changes to it.


We may obtain personal information from you when you save personal information on our website or otherwise transmit personal information to us, including by creating a user account and choosing a password, logging in as user registered on the website, by launching a product search, placing an order, providing information in your account (you may have more than one account if you have used more than one email address for your purchases).

By communicating with us, by email or otherwise, you provide us with personal information such as your name, your email or postal address, your telephone number(s), information on the products that interest you and financial information and, in certain cases case, your opinion and your personal preferences.

The website is intended for adults. Expair Cargo does not knowingly collect any information from children under the age of 18 and persons under the age of 18 should not use it to provide Expair Cargo with personal information.


Expair Cargo may use your personal information to process your order and answer your questions regarding the status of your order, send you the products you have ordered, communicate with you (by email, postal mail or otherwise) and send advertising materials or additional information about our products, promotions and special offers, learn about your purchasing preferences and conduct market research and research to evaluate our customer service, measure our performance, enhance the experience we provide to our customers and improve our products.

As indicated below, you are free to choose not to receive advertising or commercial material at any time.


We do not sell or rent your personal information to third parties outside our group except as permitted by law. However, if the sale of all or substantially all of our business or a similar transaction occurs, we may transfer or disclose your personal information to a purchaser or potential buyer, who may then collect it, use it and communicate them for the purpose of evaluating the proposed transaction or operating and managing the acquired business or for other purposes covered by this policy.

We may transmit your personal information to third parties not part of our group for processing purposes in accordance with agreements prohibiting these third parties from using or communicating the personal information other than for the purposes of their processing and imposing mechanisms security measures adapted to the sensitivity of the information.

We reserve the right to disclose your personal information where required by law, in the course of legal proceedings, in response to a request from law enforcement authorities and, where necessary, to protect the property, interests and rights of Expair Cargo.


Links and references to other websites are provided for your information only. Expair Cargo has not reviewed and does not endorse, expressly or implicitly, other websites accessible through such links, nor the information or material displayed there, nor their accessibility, and assumes no responsibility for them. with respect to other websites, the information or materials displayed there, or the products or services offered there. Please check the privacy policy of each site you visit.


We may use cookies (small data files that are transferred to your computer's hard drive by a website) to store your preferences so that your subsequent visits to the website are more efficient. Cookies may record various information, including the number of times you visit a website, your purchase history, your registration information and the number of times you visit a page or other element of the website. The use of cookies is common practice on most major websites to improve customer service. Most browsers are designed to accept cookies, but can easily be modified to block them; Your browser's help files contain information about blocking cookies, detecting cookies sent to you and disabling them.

However, it is important that you know that without cookies, you will not have access to some of the functions of a website and will therefore not be able to take full advantage of it.


We use cookies to collect anonymous information about your activities, to offer you an optimal browsing experience on our site and to offer you personalized advertising.

Expair Cargo may be asked to provide this information to third parties, such as affiliates such as Google or Facebook.

Note that depending on your settings, certain site features may no longer be available.


This website uses Google Analytics, a web analysis service from Alphabet Inc. ("Google"). Google Analytics uses text files called "cookies" which are stored on your computer and which enable an analysis of your use of the website.

The information generated by the cookie about your use of this website is usually transmitted to a Google server in the United States and stored there. If IP anonymization is activated on this website, your IP address will, however, be truncated beforehand by Google within member states of the European Union or in other countries party to the Agreement on the European Economic Area. .

Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google uses this information to evaluate your use of the website, to compile reports on online activities and to provide the website operator with additional website-related services. use of the site and the Internet.

The IP address transmitted by your browser as part of Google Analytics is not associated with other data held by Google. You can prevent the storage of cookies by appropriately configuring your browser; However, we draw your attention to the fact that in this case you may not be able to use all of the features of this website.

You can also prevent the data generated by the cookie about your use of the website (including your IP address) from being transmitted to Google and processed by Google by downloading and installing the browser plugin available via the following link (

You can prevent collection by Google Analytics by clicking on the following link. An "opt-out" opposition cookie will then be installed to prevent the future acquisition of your data during your visit to this website.

Disable Google Analytics: For further information on terms of use and data protection, please see: ou

We draw your attention to the fact that, on this website, the code "anonymizeIp" has been added to Google Analytics in order to guarantee the anonymity of the entry of IP addresses ("IP masking").

We also use Google Analytics to analyze data from Google Ads for statistical purposes. If you do not want to share your information, you can opt out via the Ads Preferences Manager:


With your agreement authorizing us to place cookies, Expair Cargo also uses the Facebook pixel to track visitor actions on its website. This is a product of Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook").

This pixel makes it possible to track the behavior of Internet users when they have been redirected to the provider's website after clicking on a Facebook advertisement. This serves to evaluate the effectiveness of Facebook advertisements for statistical and market research purposes and can help optimize future advertising measures. The data thus collected is anonymous for us, in other words, it does not allow us to identify the visitor. However, this data is stored and processed by Facebook, so that a link to the user profile is possible and Facebook has the possibility to use this data for its own advertising purposes in accordance with the data usage policy from Facebook.

You can allow Facebook and its partners to place advertisements on or off the Facebook site. A cookie may also be stored on your computer for this purpose. Only visitors over the age of 13 can grant permission to use the visitor action tracking pixel. If you are younger, contact your parents or legal representatives to ask for permission. If you wish to revoke your authorization, please go to:

Uncheck to opt out of any interest-based advertising on Facebook.


We only retain your personal information for as long as reasonably necessary for the purposes set out in this policy or as required by law.


We have adopted appropriate measures to preserve the confidentiality of personal information and protect it against loss or theft, as well as unauthorized access, communication, reproduction, use or modification, taking into account, in particular, their sensitivity and the purposes for which they are used.


Pierre Côté, Director, Information Technology -

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